Where Compliance Meets Care

No client lost. Nothing falls through the cracks.

PICompli tracks every personal injury client from their initial doctor visit, all the way through their medical discharge.

When a client misses conservative treatment appointments, is not sent to specialists timely, or fails to schedule an MRI, our team will reach out to them to make sure that their case does not fall through the cracks. The attorney of record also gets an alert on their dashboard immediately.

Our system ensures that there are no gaps in treatment and that any missed appointments do not grow into a three-week hole in the client's record that has to be explained later and will ultimately undercut the value of their case.

Join the waitlist See the screens

Founding access opens to a small group of firms and medical offices in NY and NJ first.

Client #4471 · Rear-end collisionNeck, lower back, right shoulder · Day 31
1 open gap
  1. Day 1Initial MD evaluationAttended
  2. Wk 1–4PT + chiropractic, 3x / week11 of 12
  3. Wk 2Pain management specialistAttended
  4. Wk 4Lumbar MRI, prescribedNot booked
  5. Wk 8Orthopedic follow-upScheduled
MRI prescription is 6 days old and not booked Reminder sent by text this morning. Call placed at 2:10 pm. Imaging center booked for Thursday, ride arranged.
Text, WhatsApp and voice reminders Syncs with SmartAdvocate · CloudLex · TrialWorks No app for your clients to download A real team for rescheduling and rides
The problem

A case loses value in the weeks nobody is watching.

The attorney, the client, the scheduler and the doctor's office each assume someone else made the follow-up call. Usually no one did.

Can you send me everything on this client?

Oh, they haven't been in for three weeks. They weren't feeling well, they didn't reschedule, and nobody ever called them back.

A conversation every PI case coordinator has had

  • GAP
    Treatment stops and no one notices

    A two or three week break in care shows up in the record and the defense uses it.

  • MRI
    The prescription never becomes a scan

    Without imaging, causation is hard to prove. Many clients get the referral and never book it.

  • SPEC
    The specialist visit gets skipped

    Pain management and orthopedics carry the case. PT alone rarely does.

  • LATE
    The attorney finds out last

    Spreadsheets and weekly phone calls mean the news arrives after the damage is done.

Inside the platform

One record. Two views. Same client.

Pick your side of the case to see the screens you would work in.

    app.picompli.com

    How it works

    From intake to discharge, every step has an owner.

    1. 01 · IntakeYou send the case once

      Client details, injuries and date of accident come straight from your case management system. Nobody types them twice.

    2. 02 · PlacementMatched to a provider close to home

      Clients go to an office within about 12 minutes of where they live, with the right specialties. Compliance drops fast beyond that.

    3. 03 · PlanA milestone plan built from the injuries

      Neck, back and shoulder injuries map to a known path: specialist at week 2, imaging referral at week 4, follow-up at week 8.

    4. 04 · RemindersClients hear from us before they forget

      Text, WhatsApp and phone reminders before each visit, and a same-day call when one is missed.

    5. 05 · ConfirmationAttendance confirmed with the office

      We confirm visits with the medical office, by automated call or a one-tap check-in, and log them to the client's timeline.

    6. 06 · EscalationPeople step in where software can't

      Hard-to-reach clients, reschedules and transportation go to our team. You get a note, not a task.

    Day 0Accident + intake
    Days 1–3Initial MD visit
    Week 2Specialist evaluation
    Week 4Imaging referral
    Week 6MRI completed
    Week 8Follow-up + plan review
    Automation plus people

    Software handles the routine. People handle the rest.

    Handled automatically

    • Reminders before every visit
    • Attendance checks with the office
    • Milestone tracking per injury
    • Live updates to the attorney

    Handled by our team

    • Clients who stop answering
    • Rescheduling missed visits
    • Rides, MetroCards and logistics
    • Finding the right provider for complex cases
    Built from the field

    Designed by the people who used to make these calls by hand.

    RL
    Rick Lasher

    Personal injury attorney turned business development lead. Knows from the inside which missed visits cost a case.

    FH
    Francine Hittelman

    Liaison between multidisciplinary medical offices and the attorneys who refer to them. Runs this follow-up process every week today.

    SH
    Steven Hittelman

    25 years in operations and technology, including designing and managing call centers.

    Founding access

    Get on the list before we open the doors.

    We're onboarding a small group of PI firms and medical offices first. Founding members shape the product and get set up personally by our team.

    • Early access before public launch
    • Your case management system connected first
    • Founding member pricing locked in
    • A direct line to the founders

    We'll only contact you about founding access. No spam.

    Questions

    Before you join

    Do my clients need to download an app?

    No. Clients never log in. They get texts, WhatsApp messages and calls. The platform is for attorneys, medical offices and our team.

    Will my staff have to enter data twice?

    No. PICompli connects to the case management software you already use, starting with SmartAdvocate, CloudLex and TrialWorks.

    What does a medical office have to do?

    Very little. Confirm attendance with one tap, or answer a short automated call. Referred patients, reminders and no-show follow-up are handled for you.

    Does this replace my paralegals?

    It takes the weekly status-chasing off their desk. They see where every client stands without making the calls.

    Where are you launching?

    New York and New Jersey first, then nationally. Join the waitlist from anywhere and we'll tell you when your state opens.

    What happens after I join?

    A founder reaches out to learn how your firm or practice handles treatment today. Founding members get access first.